Parts & Service

Barrie Area Chevrolet Cadillac Buick GMC Service Centre

Auto Service Centre Barrie, Ontario

Paul Sadlon Motors Service Centre

With state of the art equipment and highly trained GM technicians, our repair centre can ensure your vehicle is always in like new condition. Our Certified Service centre can take care of all your General Motors recommended maintenance needs. Our friendly staff is here to assist you every step of the way. Your vehicle demands the best service possible from professionally trained experts. That's why GM Technicians are specifically trained to service GM vehicles using only GM-approved parts and state-of-the-art diagnostic equipment.

  • Factory-trained technicians
  • GM-approved parts
  • Great service offers

...And always at competitive prices!

Schedule My Service Appointment

24-Hour Toll-Free GM Roadside Assistance Hotline: 1-800-268-6800

Courtesy Transportation Program

During the warranty coverage period, alternate transportation and/or reimbursement of certain transportation expenses may be available under the Courtesy Transportation Program if your vehicle requires warranty repairs. Several transportation options are available. Call or visit Paul Sadlon today for details!


Even high-quality design and engineering can't prevent occasional problems. That's why we created GM Roadside Assistance.

GM Roadside Assistance is an important added benefit of ownership. It's complimentary for the duration of the New Vehicle Limited Warranty Coverage period. But when your New Vehicle Limited Warranty coverage expires, so does your link to help in case you need it.

Roadside Assistance includes:

  • Emergency Towing Service
  • Lockout Service
  • Flat Tire Charge
  • Jump-Start Service
  • Emergency Fuel Service
  • Trip Interruption Benefits and Assistance
  • Trip Routing Service
  • Alternate Service
  • Towing and Road Service Exclusions
Emergency Towing Service

If your vehicle becomes disabled for any reason, including an accident, call Roadside Assistance. Our 24-hour computerized national network will provide complimentary towing to the nearest authorized General Motors dealer. For security reasons, towing service will not be provided for unattended vehicles.

Questions? Ask One Of Our Technicians

Lockout Service

If you're locked out, Roadside Assistance will help get you back in your vehicle and back on the road. If you can't gain access to or start your vehicle due to lost or broken key, or keys locked in the vehicle, Roadside Assistance will dispatch assistance or arrange to have your vehicle taken to the nearest authorized dealership.

In all these situations maximum coverage is $100. An original receipt is required. To ensure security, the driver must present the vehicle registration and personal ID before lockout service is provided.

Flat Tire Change

Flat tire? If you can supply an inflated spare in good condition, Roadside Assistance will send someone to change it for you.

Jump-Start Service Dead Battery? Whatever the reason a call to Roadside Assistance ensures that someone is on hand to give you a friendly boost. Emergency Fuel Service

Miles from anywhere and out of gas? We'll arrive with enough to get you on your way (approximately $5.00). Both service and gas are complimentary. Service to provide diesel fuel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.

Trip Interruption Benefits and Assistance

In the event of a warranty related disablement, while en-route and over 250 kilometers from original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This benefit is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired.

Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given your advisor will help you make necessary arrangements and explain how to claim for trip interruption expense assistance.

Who is covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership, and is in effect for the duration of the New Vehicle Limited Warranty period. Roadside Assistance is not part of or included in the coverage provided by the General Motors of Canada Limited New Vehicle Limited Warranty. General Motors of Canada Limited reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification.

The Roadside Assistance Centre reserves the right to limit services or reimbursements to an owner or driver when in the advisor's judgment the claims become excessive in frequency or type of occurrence.

Trip Routing Service

Upon request, Roadside Assistance will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800.

We'll make every attempt to send your personalized trip routing as quickly as possible, but it's best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.

Alternate Service

Your Roadside Assistance service call is on us. However, if we cannot provide timely assistance (for instance, because of extreme weather conditions), your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 when you submit the original receipt to GM Roadside service.

Towing and Road Service Exclusions

Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway/highway, off-road, fines, impound towing caused by a violation of local, municipal, Provincial or Federal law, and mounting, dismounting or changing of snow tires, chains or other traction devices.

GM Roadside Assistance

24-Hour Toll-Free GM Roadside Assistance Hotline: 1-800-268-6800

Cadillac Maintenance

At Cadillac, our goal is to exceed your highest expectations. To that end, all regularly scheduled maintenance required during your first 4 years or 80,000 km of ownership* is complimentary, thanks to the Cadillac No-Charge Scheduled Maintenance Program.* It's our way of helping you experience the joys of driving your new Cadillac precisely as our designers and engineers intended it to be.

Services included under the Cadillac No-Charge Scheduled Maintenance Program include, but are not limited to:

  • Lube/Oil/Filter
  • Semi-annual Service
  • Air Fuel System Inspection

Roadside Assistance

While the Powertrain Component Limited Warranty is in effect, you enjoy the support of Cadillac Roadside Assistance* throughout Canada and the United States should you require towing, fuel delivery, a jump start or help with a flat tire or lock-out situation.

Courtesy Transportation

Courtesy Transportation* provides you with shuttle transportation for daily service and an alternate car (or reimbursement for rental or other transportation expenses) for overnight service, whenever your Cadillac requires scheduled maintenance or repairs covered under the New Vehicle Limited Warranty.

Additional Privileges

Other Cadillac owner privileges include Trip Planning* assistance and Trip Interruption Protection,* and you may be reimbursed by General Motors of Canada for reasonable hotel, meal and alternative transportation expenses incurred should your trip be interrupted by a repair covered under the New Vehicle Limited Warranty.

See Paul Sadlon, your preferred Cadillac dealer, for complete details on all Cadillac Owner Privileges.

*Program in effect for the 1st 4 years or 80,000 km (whichever comes first) of ownership. Conditions and limitations apply.

Disclaimer: The programs described on this page are just a few of the many Cadillac Owner Privileges. Please contact a Cadillac sales consultant for complete details on the exceptional Cadillac ownership experience. Details on the page are accurate at time of posting.

Regular Auto Maintenance

Systems and components that should be regularly maintained on your vehicle:

  • Oil and Oil Filters
  • Air Filters
  • Brakes
  • Charging/Battery
  • Belts
  • Cooling
  • Wipers
  • Ignition
  • Shocks/Struts
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